Home and Community Care Program

The Home and Community Care (HACC) Program is a joint Australian, State and Territory Government initiative to help people in need. The NSW Department of Ageing, Disability and Home Care administers the HACC Program in NSW. The program helps frail older people and people with a disability who would otherwise be prematurely or inappropriately admitted to residential care to live independently in their own home.

Community Care Review

HACC and Community Care Conference 2009
2009 HACC and Community Care Conference papers

Due Recognition
HACC Program Logo Licensing and Due Recognition Fact Sheet
Due Recognition Guidelines for Service Providers
Sub Licence Agreement

HACC service type guidelines
NSW Guidelines for Home and Community Care (HACC) funded services
NSW service type guidelines for HACC home modifications
NSW service type guidelines for HACC home maintenance
NSW service type guidelines for HACC case management
NSW service type guidelines for HACC social support
NSW service type guidelines for HACC respite care
NSW service type guidelines for HACC centre-based day care
Guidelines for HACC Program Capital Projects

HACC service type good practice guides
HACC Case Management Good Practice Guide

HACC policy
2007 HACC Review Agreement
HACC National Standards
Home and Community Care Act 1985
National Program Guidelines for the HACC Program 2007
HACC Statement of Rights and Responsibilities
Service Type Descriptions
National Framework for Comprehensive Assessment
Department of Veterans' Affairs, Veterans' Home Care Guidelines

HACC resources
HACC National Service Standards Education Material:
- Manual
- Facilitators Guide
- Online presentation
- NSW Supplement to the HACC National Service Standards Education Manual
Dementia Design Guidelines: Home and Community Care Capital Works Program
- Dementia Day Care Centre Design: A Virtual Tour of Contemporary Best Practice
- CIARR Request Form

HACC resource allocation formula (HACC RAF)
Frequently Asked Questions
PowerPoint Presentation
Summary Report
Appendix A
Appendix B
Frequently asked Questions


HACC state plans
HACC State Plan 2007-08
HACC State Plan 2006-07

HACC State Plan 2005-06
HACC State Plan 2004-05
HACC State Plan 2003-04
HACC State Plan 2002-03

HACC State Plan 2001-02

HACC Triennial Plans
HACC Triennial Plan 2008/11

HACC Annual Plan Supplements
HACC Annual Supplement 2008/09

HACC 2008-2011 Regional Plans
HACC Regional Plans - Metro South
HACC Regional Plans - Metro North
HACC Regional Plans - Hunter
HACC Regional Plans - Northern
HACC Regional Plans - Southern
HACC Regional Plans - Western

HACC fact sheets
Update on the new NSW Home and Community Care agreement (April 2007)
HACC Program overview (April 2007)

HACC service type fact sheets
- Allied health
- Case management
- Centre-based day care and respite
- Domestic assistance and personal care
- Formal linen service and goods and equipment
- Home maintenance
- Home modifications
- Meals and other food services
- Nursing
- Social support
- Transport

HACC reports
HACC NSW Unit Cost Benchmarking Study 2005 - Service Provider Feedback
Evaluation of the Home and Community Care Program - National Standards Three Year Appraisal

Streamlining Quality Reporting - for more information about this consultation paper, or to provide feedback, go to the Department of Health and Ageing's website. This work will align with DADHC's Integrated Monitoring Framework (IMF).

The Better Practice Project
The Better Practice Project - information sheet 1