If you cannot find the information you are looking for on the website, please email service@DADHC.nsw.gov.au.
Your inquiry will be forwarded to a DADHC officer who will provide a response.
Feedback and compliments
DADHC welcomes feedback and suggestions about all aspects of its activities. If you have a positive comment to make please do so via the local office in your area (see contact DADHC regional offices for details), by writing to the Director-General or by email at service@DADHC.nsw.gov.au.
Complaints
Our commitment
Our complaints policy
Who can make a complaint?
What can I make a complaint about?
Who do I make a complaint to?
How do I make a complaint? (see Feedback and complaints handling fact sheet 1 )
What happens once I make a complaint? (see Feedback and complaints handling fact sheet 2)
What if I'm not happy with the outcome of the complaint?
Complaints about the Home Care Service of NSW
Call for comment on DADHC complaints handling