Future Directions (2004) outlines the Department’s key challenges and priority initiatives. Click here to read about our plans for each priority initiative and to see updates of our ahievements against the plans.
Strategic Directions 2002-2005 establishes DADHC’s purpose, values and main business activities.
Our Purpose
Working together to improve all services for older people, people with a disability and their carers
Our Vision
Older people, people with a disability and their carers have equitable opportunity to participate in community life
Our Values
Our values guide our behaviour toward each other, clients, services and other agencies and form the basis of all business relationships, decisions and actions
Strategic Directions provides the framework for the Department to develop a service system that is equitable, sustainable and reliable. To achieve it's goals, the Department needs a set of values that will provide all managers and staff with a strong and clear basis for making decisions and taking action.
Client Focus
Client need is the rationale for our activities
- Seeking to understand peoples' needs
- Meeting needs in a respectful and culturally appropriate way
- Being solution focused
- Ensuring the safety of clients
Equity
We provide equitable and accessible services within available resources
- Distributing resources to promote equity
- Establishing systems, criteria and processes for better access to services
Integrity
We act with honesty, openness and accountability in dealing with others
- Delivering on time what we say we will
- Acting in accordance with policies and guidelines
Performance
We strive for excellence and continuous improvement
- Setting clear directions and achieving results
- Recognising and rewarding innovation and improvement
- Assessing performance, giving honest feedback and positive encouragement
- Being accountable for our decisions and actions
- Implementing Government policy and priorities
Valuing people
We recognise our people
- Encouraging skill development and knowledge management
- Valuing everyone's unique contribution, strengths and abilities
- Valuing diversity and a workforce that mirrors the wider community
- Encouraging participation and personal responsibility for learning
Our Clients
Our clients are older people, people with a disability, their families and carers. Other stakeholders include government and non-government service providers, state and federal agencies, and community interest groups.Our clients are older people, people with a disability, their families and carers. Other stakeholders include government and non-government service providers, state and federal agencies, and community interest groups.